Tulip Structure

Delivery within 1-2 business days is free.

• Orders placed before 2 p.m. (CET) will be delivered within 1-2 business days. For orders placed after 2 p.m. (CET), please allow an additional business day for the delivery. Delivery is free of charge.

Cash on Delivery (COD) Orders:

• Delivery within 1-2 business days is available with payment in cash to the courier upon receipt.
• Orders placed before 2 p.m. (CET) will be delivered within 1-2 business days.
• For orders placed after 2 p.m. (CET), please allow an additional business day for delivery.
• Delivery is free of charge.
• Important: Refunds for COD orders will be issued as store credit.

Rest of Europe:

• Delivery is free of charge.
• Countries covered: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
• Delivery window: 1-3 business days.

United States:

• Delivery is free of charge.
• Delivery window: 1-5 business days.

Delivery Times:

• Standard delivery to most European countries: 1-3 business days.
• Delivery may take longer during peak seasons or for remote areas.

Note:

• All deliveries are tracked and require a signature upon receipt.
• For international shipments outside the EU, additional customs charges may apply and are the responsibility of the recipient.

We hope you love your new purchase! However, if something isn't quite right, you can return it in full or in part within 30 days of receiving your online order.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@coriumshops.com. Please note that returns will need to be sent to the following address: Carrer de Santa Anna, 18, Ciutat Vella, 08002 Barcelona, Spain.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@coriumshops.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@coriumshops.com.

Emboss select bags, luggage, belts, leather accessories, and items from the pet’s collection with initials to create a truly unique piece.